E-PIA: PIA Signing Out It Is Showing Internal 500 Error
(Doc ID 2635643.1)
Last updated on SEPTEMBER 21, 2021
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.45 and laterInformation in this document applies to any platform.
Symptoms
When users attempt to sign out, they get the following error:
Error
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"500 Internal Server Error"
Steps
-------
The issue can be reproduced at will with the following steps:
1. Log into the PeopleSoft application
2. Attempt to log out
3. Observe the error
Changes
New PIA domain or new PIA site was deployed
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |