My Oracle Support Banner

Drop Classes SFF Not Working On Multi-component Courses (Doc ID 2636134.1)

Last updated on FEBRUARY 06, 2020

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms



When attempting to drop a class using SFF for a multi- component class that has the REC has the enrollment section and the LEC at the non-enrollment section, the drop activity is not finding the course and not permitting the drop


The issue can be reproduced at will with the following steps:
1. Log in as student using SFF, that is enrolled in multi-component course
2. Go to manage Classes -> Drop Class
3. Select class
4. note the the hours say zero and course is listed as 0



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.