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How To Maintain Student Financials Tables After Refunding e-Payment Directly from the Merchant Center (Doc ID 2637194.1)

Last updated on FEBRUARY 12, 2020

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.


After running the credit card refund process, some students did not have their refunds processed. These refunds have been processed to the student through the epayment provider (Cybersource) merchant center. The refunds appear as 'Credit Pending' on Campus Solutions. What steps need to be taken to mark these refunds as completed in Campus Solutions?


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