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Inactive Supplier Contacts Are Available On Purchase Order Supplier Information Lookup (Doc ID 2639116.1)

Last updated on FEBRUARY 14, 2020

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Creating a new Purchase Order using a Supplier that has 2 effective dated rows under the Contacts tab, but only 1 is active. Notice that in the Supplier contact details page both contacts are available.

The issue can be reproduced at will with the following steps:
1. Ensure there are 2 contacts under Supplier Contacts tab, one active, one inactive
2. Create a PO and select a supplier
3. Click the Supplier Details link
4. Click the Lookup Contact Detail button
5. both contacts are available

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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