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GPES: CRET@ Incorrect Verification Of Calculation When Employee Record <>0 (Doc ID 2639683.1)

Last updated on MARCH 09, 2020

Applies to:

PeopleSoft Enterprise HCM Global Payroll Spain - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When loading the Social Security response files, it is detected that all employees whose employment record (EMPL_RCD field) is different from 0, are shown, on the Cret @ Collective Data (ESP) page, with Verification status - It does not match.

Reviewing Cret @ and Social Security data, in Calculation details, that the amounts match.

The problem is generated in the verification process (GPES_CRT_VRF) when loading the response file.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Calculate an employee whose employment record is different from 0.
2. Generate his/hers Cret @ file
3. Send to Social Security.
4. Upon receiving the Social Security response, even if its returned bases are correct, the process does not verify the data correctly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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