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E-CLOUD: CM10 Manage Update Process Fails on Step 9 'Update files on Cloud Manager Target' (Doc ID 2639831.1)

Last updated on SEPTEMBER 23, 2021

Applies to:

PeopleSoft Cloud Manager - Version 10 to 10 [Release 8.4]
Information in this document applies to any platform.


When running the self-update process on Cloud Manager 10 (CM) through Manage Updates, it fails on Step 9: Update files on Cloud Manager Target.


The issue can be reproduced at will with the following steps:

  1. Provision a new CM 10 instance.
  2. Go to Cloud Manager Settings tile, then select Manage Updates.
  3. Click Apply to initiate Cloud Manager Update.


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