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E-508: Accessibility- Help Button Cannot Be Closed. (Doc ID 2640433.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

Issue:Accessibility- Help button not marked up as button and cannot be closed.

User is unable to tab to the “X” button and close the modal window.

Help button not marked up as button and cannot be closed. All Help button throughout the site that look like question marks are affected.


Steps to Reproduce:
1.Navigate to Supplier portal using screen reader mode
2.Select the User Registration tile
3.Select the Register now link under Request a Bidder ID
4.Select the “Help select an activity below” button
5.Enter to open the Help modal page
6.Tabbing does not enables user to close the modal page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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