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Buyer WorkCenter Error When Clicking 'Refine Filter Criteria' Link On Purchase Orders On Hold (Doc ID 2641132.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Buyer WorkCenter Error when clicking 'Refine Filter Criteria' Link on Purchase Orders On Hold. 



The issue can be reproduced at will with the following steps:


1. Navigate to Enterprise Components > WorkCenter/Dashboards > Configure Pagelets.
2. Open Configuration ID : BUYER
3. Go To "My Work" tab.
4. Under the Work Group - click on the Define Link next to "Purchase Orders On Hold" under the Group Label "Alerts".
5. Blank out the Filter ID field on this page > Click OK
6. Click on "Active My Work Settings" button > Click Save.
7. Navigate to Purchasing > Buyer WorkCenter. Click on Purchase Orders On Hold link.
8. This will list the Purchase Orders on Hold. Click on the "Refine Filter Criteria" link
9. The above error message pops up.



Cause

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In this Document
Symptoms
Cause
Solution
References


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