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Print attachments of file type ".docx" fail to appear in Print report in Manage Job Application or the Process fails with "Error generating report output: (235,2309) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute" (Doc ID 2642070.1)

Last updated on AUGUST 18, 2022

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


This problem has been reported in HCM Applications where users are unable to Print Resumes.

Generated PDF output doesn't have information from the Resume/Cover Letter/Reference/Transcript when the attachment file type is ".docx".

Or the process fails with the following error:

In order to reproduce the issue, follow the below steps:

  1. Attach Resume to an Application.
  2. Click Print Application icon.
  3. Select Resume to include in report.
  4. Click Generate Report.

The problem can occur wherever the BI Publisher External Attachments feature is used for merging non-PDF attachments to the BI Publisher report. 


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