My Oracle Support Banner

EProcurement Item Search Shows Inactive Suppliers Under Other Suppliers Section in Item Description Page (Doc ID 2645356.1)

Last updated on JUNE 22, 2020

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In e-procurement when searching on an item, you can choose to look at other suppliers associated to the item -- when you do this, it shows inactive and to be deleted suppliers and it should not

STEPS
1) Find an item and add multiple suppliers to the item. Inactivate or mark as to be deleted all but one of the suppliers;
2) Go to eProcurement -> Requisition and search on the item
3) Click on Other Suppliers -- note that the page shows inactivated or to be deleted suppliers
4) Choose one of these suppliers and add a quantity and then check out.
5) Try to save. It is now that you get an error stating that the supplier is inactivated

Please see replication steps here.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.