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EAR 9.2: Receivables WorkCenter Interfaces Not Run Link For Bills Is Showing An Incorrect Count, As It Includes Those InterUnit Invoices That Should Not Generate An AR Open Item (Doc ID 2647208.1)

Last updated on MARCH 09, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Accounts Receivable WorkCenter is displaying into the 'Interfaces Not Run' section, in the Bills link, a count of transactions that is not accurate.

InterUnit Billing Invoice transactions (System Transaction Map BIIVC) have been set up so that they do not get interfaced into Accounts Receivables module. Whenever an InterUnit Invoice in Billing is created, it has the Record Field PS_BI_HDR.GEN_AR_ITEM_FLG = 'N', meaning that they do not need to be interfaced/sent to Accounts Receivable module. Still, they seem to be listed in the Bills not yet interfaced link from Receivables WorkCenter.

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as a Billing and Receivables User
    2.- Ensure that for System Transaction BIIVC, the InterUnit Transaction Code Options is set inactive, with 'Generate AR Open Item' un-selected
    3.- Create a new Invoice in Billing module that requires InterUnit functionality
    4.- Launch the Finalize and Print program to completely process the transaction
    5.- Go to the Accounts Receivable WorkCenter, on the MY Work tab
    6.- Scroll down to the 'Interfaces Not Run' section, and on the Bills link, confirm that the count is listing that transaction

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

The Accounts Receivable WorkCenter is misleading Users when reviewing those Bills that still have not been interfaced into AR module from Billing. The count is not reliable at this stage.

The 'Interfaces Not Run' Bills link should filter out those InterUnit Invoices from Billing that do not have to generate an open AR Item.

 

NOTE: In the images/screenshots/examples mentioned and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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