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Academic Advising Requirements Report Produces Inaccurate Results for Some Students (Doc ID 2647450.1)

Last updated on MARCH 11, 2020

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


The AA report is producing inaccurate results randomly for students. It may contain courses the student never enrolled in or not part of a requirement.
If an administrator or faculty re-run the report it is corrected.


The issue can be reproduced at will with the following steps:
1. Student Center > other academic... > Academic Requirements.
2. Request report
3. Note courses or requirements are wrong.
4. Have admin or faculty rerun the report and it is corrected.



Cause

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In this Document
Symptoms
Cause
Solution


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