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ERS 9.2: "Error Inserting Member To Project Team" Message When Setting Project Resource Assignment Into Assign Status (Doc ID 2647784.1)

Last updated on MARCH 16, 2020

Applies to:

PeopleSoft Enterprise FIN Resource Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The system records an Error when trying to save a newly created Assignment in Resource Management module, for an existing Project ID, and Generic Resource, stating that there is a problem in inserting the new Resource into the Project's Team as a new member.

Such Error would not take place in PeopleSoft Enterprise FSCM 9.1 Application Release.

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as a Project Costing User
    2.- Create a brand new Project Definition
    3.- Define a new Activity for the newly created Project ID
    4.- Go to the Project Team Resources page, and add a new Generic Resource, placing it into a Resource Status of Considered
    5.- Copy the Resource to the Project Activity
    6.- Go to Manage Generic Resources page
    7.- Select the Generic Resource, and create a new Resource Request
    8.- Open the newly generated Service Order, and fill in missing Field values (such as Customer ID, Location, Owning Business Unit, Contact information, etc...)
    9.- Add a new Qualification from the List feature
    10.- Complete the Service Order, save and submit it, and confirm it is set to New status
    11.- Go to the Create Assignment page, define a named Resource Employee, and create the link to the existing Service Order
    12.- Save the Assignment, and confirm it is set as Pending Approval status
    13.- Log into the FSCM Online Application as a Resource Pool Manager User
    14.- Go to the PeopleTools Worklist, and open the New Assignment For Approval item
    15.- Approve the Assignment submitted, and see how the Assignment Confirmation page shows different messages, including an Error faced by the system

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ERROR MESSAGE:

 

    " Work history updated successfully.

      Changes saved successfully.

      Calendar entries changed successfully.

      Error inserting member to project team. "



The new Assignment is properly being set to Assign status, and the Project Team, and Project Activity Team, get both updated with the new named Resource Employee. However, the message stating that there has been an error is very confusing to the Users, who do not know where the problem may be coming from.

The system should not have any issues in being able to insert a new named Employee from a Generic Resource Request into the Project's Team for the created Assignment.

NOTE: In the images/screenshots/examples mentioned and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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