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E:CLOUD: When Cloud Manager is Used to Provision an 8.58 Based Application, the Following Error is Received - "The puppet profile pt_psft_db Failed." (Doc ID 2648049.1)

Last updated on MAY 14, 2020

Applies to:

PeopleSoft Cloud Manager - Version 10 to 10 [Release 8.4]
Information in this document applies to any platform.

Symptoms

  

 When provisioning an image based on PeopleTools 8.58 with Cloud Manager the following messages are seen:

2020-03-11 13:32:28,392 DEBUG psc_event_sender.py 55 EventSender:send_event start

2020-03-11 13:32:28,393 DEBUG psc_event_sender.py 63 call back data:{"eventType": "TASK_EVENT", "data": {"taskId": "1583931182919-614086", "taskType": "PSFT", "taskSubType": "deployPsft", "taskStatus": "FAILED", "taskResult": {"taskType": "PSFT", "envName": "FSCM40A", "stackId": "1583931182813-802440", "taskSubType": "deployPsft", "taskId": "1583931182919-614086", "callBackResult": {"status": "failure", "exit_code": "1", "status_message": "The puppet profile pt_psft_db got failed. Check pt_psft_db.log for details.", "data": {"warn_message": ["The puppet profile pt_psft_db Failed."]}, "psft_activity_response": [{"status": "success", "exit_code": "0", "status_message": "Successfully completed", "activity_name": "PsftActivityCloudFolderSync", "id": "0", "activity_description": "Cloud Folder Sync Activity", "data": {}, "action_status": {}}, {"status": "success", "exit_code": "0", "status_message": "Successfully completed", "activity_name": "PsftActivityFileRemoteCopy", "id": "1", "activity_description": "Coping File to Managed Environment", "data": {}, "action_status": {}}, {"status": "success", "exit_code": "0", "status_message": "Successfully completed", "activity_name": "PsftPreProvisioningLinuxActivity", "id": "2", "activity_description": "Executing Linux Pre-provisioning Custom Scripts", "data": {}, "action_status": {}}, {"status": "failure", "exit_code": "1", "status_message": "The puppet profile pt_psft_db got failed. Check pt_psft_db.log for details.", "activity_name": "PscFulltierInstall", "id": "3", "activity_description": "Performing Full Tier Install Activity", "data": {"warn_message": ["The puppet profile pt_psft_db Failed."]}, "action_status": {}}, {"status": "unknown", "exit_code": "-1", "status_message": "NIL", "activity_name": "PsftPostProvisioningLinuxActivity", "id": "4", "activity_description": "Executing Linux Post-provisioning Custom Scripts"}]}}, "hostId": 0}}

 

Cause

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In this Document
Symptoms
Cause
Solution

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