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EEX 9.2: When Open EX Dashboard EXPagelets Errors With Unable To Access Underlying DataSource. (Doc ID 2648186.1)

Last updated on APRIL 26, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Expenses Top Spenders pagelet erroring out when accessing EX Dashboard

This pagelet corresponds to Pivot Grid EX_TOP_SPEND, which is not returning results.

Error:
-------

Generic error while executing the Query datasource. (268,91) PT_PGPACKAGE.PT_PGInformation.OnExecute Name: GetAllDimensionValues PCPC: 72419 Statement: 1272
Called from: PTPG_WORKREC.FUNCLIB.FieldFormula Name:ViewerPAgeAvtivate Statement: 2502
Called from: PTPG_PGVIEWER.Activate Statement: 1

Steps to Replicate:
---------------------
1. Navigate to Travel and EXpenses > Expenses Workcenter > Expense workcenter dashboard
2. When accessing the pagelet "Expenses Top Spenders" the error appears

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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