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Performance Issue When Accessing "Purchase Orders , Receipts & Unacknowledged PO" Tiles From Supplier Portal, System is Taking Too Long Time and Times Out (Doc ID 2648481.1)

Last updated on MARCH 12, 2020

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When pressing on certain pages in the Supplier Portal tiles system is taking too much time to load and then times out, Performance issue is happening in the below pages: 


The issue can be reproduced at will with the following steps:
1. Sign in to supplier portal
2. Press on any tile from the below tiles:
            Purchase Orders (Page Name: SCP_SEC_PO_PG_FL)
            Receipts (Page Name: SCP_SEC_RCPT_PG_FL)
            Unacknowledged PO (Page Name: SCP_SEC_ALRTPO_FL)
3. System will take too much time to load

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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