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Payment Plan Is Including Anticipated Aid or Waivers But Not Both (Doc ID 2648528.1)

Last updated on AUGUST 31, 2020

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 
In our Campus solutions environment we find that a payment plan that is setup to use anticipated aid will not consider both a waiver and anticipated aid on any students.
Since our payment plan contract is setup to include anticipated aid we would expect that the balance due on the payment plan would be the total of unpaid eligible student charges less anticipated aid but it is not in all cases.Students who have waivers and anticipated aid will have one or the other (not both) subtracted from the payment plan amount.


To replicate the issue:

 1. Create a payment plan that pays tuition only and considers anticipated aid.
Adjustment option set to ADJUST EQUALLY
Extra payment option ALL BILLS
Payment plan item type priority is set to 999

2. Post a 10000 tuition charge and a 4000 waiver to the student.
Award the student  3500 in Anticipated financial aid set to pass when accepted.
View the account and note the student  owes 6000 after the  waiver and has 3500 in anticipated aid.

3 Add the student  to the contract and note the anticipated aid is not considered.
Payplan is setup for 6000. (4 equal installments for 1500 for a total of 6000 due)

4. Using a 2nd student Post a 10000 tuition charge and a 3500 waiver
Award the 2nd student  4000 in Anticipated financial aid set to pass when accepted.
View the account and note the student  owes 6500 after his waiver with 4000 in anticipated aid.

5. Add the 2nd student to the contract and note Waiver is not considered.
Payment plan is setup for $6000 (4 equal installments of 1500
PLUS $500 unpaid tuition due immediately for a total of $6500 due)

In both instances it is assumed  the payment would be setup for $2500 not the $6000

STUDENT 1: When the 3500 aid is disbursed payplan will adjust all bills
downward to $625 , but that will be AFTER the July and August payment plan
installments of 1500 were paid EXCEEDING the amount due on the total  payment plan.

STUDENT 2: When the 4000 aid is disbursed payplan will adjust all bills
downward to $500 but that will be AFTER the unpaid tuition of $500 was due and the July and
August installments of 1500 were paid EXCEEDING the amount due on the payment plan.



 

Cause

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In this Document
Symptoms
Cause
Solution
References


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