Voided Cashiering Payment Not Reflected In Student Account Balance
(Doc ID 2648669.1)
Last updated on MARCH 25, 2020
Applies to:PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.
In a current Campus Solutions database a receipt was posted and immediately voided from the page Student financials > cashiering > cash management > void receipts
A review of the students payment table shows the payment as received, Item_xref shows the payment is applied to charges, a review of the cashiering tables shows the receipt was voided
Since the payment is 0 in cashiering it should also be 0 in ITEM_SF, ITEM_LINE_SF and the PAYMENT_TBL
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