My Oracle Support Banner

EAR9.2: Performance Issue when Doing Create/Review Entries at Finalize Worksheet Page in AR (Doc ID 2648904.1)

Last updated on MARCH 13, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Customer is facing performance issue when doing create/review entries at finalize worksheet page in Accounts Receivable.

The issue can be reproduced at will with the following steps:
1. Create Deposit in AR - under Accounts Receivable/ Payments/Online Payments/Regular Deposit.
2. Go to Accounts Receivable/ Payments/ Apply Payments/ Update Worksheet/ Finalize Worksheet.
3. Click on Create/review accounting entries button - facing performance issue cause upon clicking this button, it is going to infinite loop and getting below 'proxy error' error message.

"The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET/XYZ/XYZXYZ/XYZ/XYZ/X/APPLY_PAYMENTS.PAYMENT_DST.GBL.

Reason: Error reading from remote server."




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.