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EAR9.2: Performance Issue when Doing Create/Review Entries at Finalize Worksheet Page in AR (Doc ID 2648904.1)

Last updated on MARCH 13, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Customer is facing performance issue when doing create/review entries at finalize worksheet page in Accounts Receivable.

REPLICATION STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Deposit in AR - under Accounts Receivable/ Payments/Online Payments/Regular Deposit.
2. Go to Accounts Receivable/ Payments/ Apply Payments/ Update Worksheet/ Finalize Worksheet.
3. Click on Create/review accounting entries button - facing performance issue cause upon clicking this button, it is going to infinite loop and getting below 'proxy error' error message.

"The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET/XYZ/XYZXYZ/XYZ/XYZ/X/APPLY_PAYMENTS.PAYMENT_DST.GBL.

Reason: Error reading from remote server."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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