Posting Higher Priority Payment Eligible for Charges Paid by Existing Charges Payment Plan Ends in Error '14816,11123 - The payment plan could not be reversed'
(Doc ID 2648988.1)
Last updated on JANUARY 03, 2023
Applies to:
PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Posting a new credit item type to a student account results in an error. The student is on an Existing Charges Payment plan. The new item type being posted is a higher payment priority than the Existing Charges Payment Plan Credit item type.
The error message received during posting is:
14816, 11123 - 'The payment plan could not be reversed.
The payment plan could not be reversed.
SFPLNADJ.CBL S-ITEMPMT
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |