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Posting Higher Priority Payment Eligible for Charges Paid by Existing Charges Payment Plan Ends in Error '14816,11123 - The payment plan could not be reversed' (Doc ID 2648988.1)

Last updated on MARCH 23, 2020

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Posting a new  credit item type to a student account results in an error.   The student is on an Existing Charges Payment plan. The new item type being posted is a higher payment priority than the Existing Charges Payment Plan Credit item type.

 

The error message received during posting is:

14816, 11123 - 'The payment plan could not be reversed.
The payment plan could not be reversed.
SFPLNADJ.CBL S-ITEMPMT


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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