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Receiving Can't Reach This Page Message When Attempting to Open the 1095C Self Mailer PDF in Report Manager (Doc ID 2649096.1)

Last updated on MARCH 24, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When running the Create ACA XML Process, the process runs to success but the following error occurs when attempting to open the ACA95C19_SM.pdf from the Report Manager.


ERROR
-----------------------
Cant reach this page:
Make sure the web address is correct


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Create ACA XML Files process (Navigation: Benefits> ACA Annual Processing> Transmittal and Forms> Create ACA XML Files)
2. Click on Report Manager> Administration
3. Attempt to open the ACA95C19_SM.pdf
4. Error Occurs

Cause

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In this Document
Symptoms
Cause
Solution


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