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E-WL: An attempt to sign on to PeopleSoft results in the following error: "Your User ID And/or Password Are Invalid." (Doc ID 2649100.1)

Last updated on MARCH 19, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

An attempt to sign on to PeopleSoft when the browser address bar contains "URL:https://<server.domain.xxx>/psp/cspatch/EMPLOYEE/SA/h/?tab=DEFAULT" results in the following error:


However, if the browser address bar contains "URL:https://<server.domain.xxx>/psp/cspatch/?cmd=login&languageCd=ENG&trace=y" the error is not encountered and authentication is successful.

This issue can be replicated by attempting to sign on to the PIA using the PeopleSoft URL.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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