E-SEC: Guest/Public User Failing to Login After Upgrade
(Doc ID 2650286.1)
Last updated on MARCH 24, 2020
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.57 [Release 8.4]
Information in this document applies to any platform.
Guest access is not working after upgrading the PeopleTools version. Public-facing links to PeopleSoft content forces the end-user to a login screen instead of automatically logging the users in and displaying the content.
When the guest user would fail to authenticate during the initial login, administrators could re-enter the credentials for the guest user on the login screen, to authenticates the user into the system.
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