My Oracle Support Banner

E-SEC: Guest/Public User Failing to Login After Upgrade (Doc ID 2650286.1)

Last updated on MARCH 24, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.57 [Release 8.4]
Information in this document applies to any platform.


Guest access is not working after upgrading the PeopleTools version. Public-facing links to PeopleSoft content forces the end-user to a login screen instead of automatically logging the users in and displaying the content.

When the guest user would fail to authenticate during the initial login, administrators could re-enter the credentials for the guest user on the login screen, to authenticates the user into the system.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.