ELM 9.2: After Upgrade of Peopletools, from Find Learning, Some New Learners Not Able to Find Courses and Classes with a New Learner Group for the Learning Environment
(Doc ID 2652411.1)
Last updated on FEBRUARY 27, 2023
Applies to:
PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
After Upgrade of Peopletools, from Find Learning, some new Learners not able to find Courses and Classes with a new Learner Group for the Learning Environment.
Steps to Replicate Issue:
1. Log in as an Administrator for a Learning Environment.
2. Navigate to Enterprise Learning > Learner Groups > Maintain Learner Groups > create a new Learner Group.
3. Confirm the Learners in the Learner Group.
4. Navigate to Enterprise Learning > Catalog > Rebuild Index and rebuild Learning Indexes.
5. Log in as a Learner that is in the new Learner Group
6. Navigate to Self Service > Learning >Find Learning and {enter search criteria for one of the Courses or Classes associated to new Learner Group}
and {click Search icon}, notice no results returned.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |