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Fluid Make A Payment Shows Declined Electronic Check Payment As Successful (Doc ID 2652524.1)

Last updated on MAY 21, 2021

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Fluid Make A Payment with Echeck transactions indicates a successful payment status to the student. The payment was declined at the epayment provider and is captured in SF_PAYMENT_LOG with a declined status.  Using the same hosted payment configuration with Classic Make A Payment, a declined echeck payment is displayed as Declined to the student during the self service session.


A transaction declined at the epayment provider must reflect the correct status of the transaction to the end user.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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