EBI 9.2 - Error or Waring Message Is Not Produced When Email Is Invalid In Customer Contacts
(Doc ID 2652828.1)
Last updated on SEPTEMBER 01, 2021
Applies to:
PeopleSoft Enterprise SCM Billing - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : 9.2 version, Alerts and Messages
BI_XMLPBURST does not produce error message when contact email is invalid, rather it gives the below message which is confusing and not clear that customer email contact is invalid.
BI_XMLP_AET.MESSAGE_SET_NBR failed.(2,119) BI_XMLPBURST.EmailIvc.GBL.default.1900-01-01.EmailIvc.OnExecute PCPC:7937 Statement:137
Process XXXXXXX ABENDED at Step BI_XMLPBURST.EmailIvc.EmailIvc (PeopleCode) -- RC = 24 BI_XMLPBURST EmailIvc EmailIvc PeopleCode 24
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an invoice where customer has invalid contact email address.
2. Put it into Ready state
3. Run Finalize, print, and post-process
4. Though the job fails it doesn't produce an error message.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |