Fluid Benefit Summary Shows '0 Dependents' on Plan Type 2x Benefit Card Even if the Employee Has Enrolled a Dependent.
(Doc ID 2652946.1)
Last updated on FEBRUARY 28, 2022
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When an employee logs in to employee self service > Fluid Benefit Summary, the Spouse life card (Plan Type 28) shows '0 Dependents' even if a Spouse is enrolled.
This also affects other 2x Plan Types.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |