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Fluid Benefit Summary Shows '0 Dependents' on Plan Type 2x Benefit Card Even if the Employee Has Enrolled a Dependent. (Doc ID 2652946.1)

Last updated on MARCH 18, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When an employee logs in to employee self service > Fluid Benefit Summary, the Spouse life card (Plan Type 28) shows '0 Dependents' even if a Spouse is enrolled.

This also affects other 2x Plan Types.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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