My Oracle Support Banner

Fluid Benefit Summary Shows '0 Dependents' on Plan Type 2x Benefit Card Even if the Employee Has Enrolled a Dependent. (Doc ID 2652946.1)

Last updated on FEBRUARY 28, 2022

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee logs in to employee self service > Fluid Benefit Summary, the Spouse life card (Plan Type 28) shows '0 Dependents' even if a Spouse is enrolled.

This also affects other 2x Plan Types.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.