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E-Cloud: Puppet error while Shifting Of An Instance (Doc ID 2653776.1)

Last updated on APRIL 02, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

On : CM 10 version, Shift Provisioning

The following error was found :

ERROR
-----------------------

The shift failed with below error -

The puppet profile pt_psft_db got failed. Check pt_psft_db.log for details.',

'activity_name': 'PsftActivityDbTierInstall', 'id': '3',

'activity_description': 'Performing DB tier install Activity', 'data':

{'warn_message': ['The puppet profile pt_psft_db Failed.']},

pt_psft_db.log :

2020-03-09 09:14:41 +0000 Puppet (err): Evaluation Error: Error while evaluating a Function Call, Unable to locate archive (tgz) file for PeopleSoft database in /u01/app/oracle/product/dpk/archives (file: /u01/app/oracle/product/dpk/puppet/production/modules/pt_profile/manifests/pt_psft_db.pp, line: 72, column: 5) on node hcm92dmo-lnxdb-2.db.cldmgr10.oraclevcn.com

/opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/parser/functions/fail.rb:3:in `block in <top (required)>'

STEPS
-----------------------
The issue can be reproduced by trying to provision the shift after lift being successful

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user was unable to proceed with the provisioning of shift.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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