Fluid Life Event Dependent Beneficiary Info Step Does Not Show All Dependents on an iPhone
(Doc ID 2655018.1)
Last updated on JUNE 08, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On the Dependent Beneficiary Info step of the activity guide for a Birth Life Event, the iPhone user is unable to see the full name of the first dependent if the employee has 5 or more dependents. The user is unable to scroll to the first dependent.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as employee on an iPhone
2. Create a Birth Life Event
3. Review the Dependent/Beneficiary Info for an employee with more than 5 Dependents.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |