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Link to Update Dependent Information Is Not Active on the Pages for Health Benefits Accessed from Fluid Benefits Summary (Doc ID 2655142.1)

Last updated on APRIL 12, 2022

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee accesses a Health Benefit from the Fluid Benefits Summary on the Benefits Details tile, the link offering the employee the ability to edit Covered Dependents information is not active.

Steps to reproduce the issue:

     1. Employee opens the Benefits Summary on the Benefits tile (Navigation: Employee Self Service > Benefits tile > Benefits Summary).
     2. Employee selects a Health Benefit item on the Summary.
     3. There is no active link to edit Covered Dependents information.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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