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Emergency Contact Address Is Disappeared After Save On Emergency Contact Page (Doc ID 2655610.1)

Last updated on JULY 29, 2020

Applies to:

PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Employee's current address is disappeared after Saving Emergency Contact.

The issue can be reproduced at will with the following steps:

1. Navigator > Workforce Administration > Personal information > Personal Relationship > Emergency Contact

2. When user enters a new Emergency Contact information on the page with Primary Contact checkbox is checked.

3.Same address as employee checkbox is checked , Same Phone as employee checkbox is checked.

4. And clicked on ‘Save’ button. After Saved, the employee’s current address is Disappeared, except the Employee’s Phone is remained on the page


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