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Emergency Contact Address Is Disappeared After Save On Emergency Contact Page (Doc ID 2655610.1)

Last updated on JULY 29, 2020

Applies to:

PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Employee's current address is disappeared after Saving Emergency Contact.
 

The issue can be reproduced at will with the following steps:

1. Navigator > Workforce Administration > Personal information > Personal Relationship > Emergency Contact

2. When user enters a new Emergency Contact information on the page with Primary Contact checkbox is checked.

3.Same address as employee checkbox is checked , Same Phone as employee checkbox is checked.

4. And clicked on ‘Save’ button. After Saved, the employee’s current address is Disappeared, except the Employee’s Phone is remained on the page

Cause

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In this Document
Symptoms
Cause
Solution
References


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