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E-SEC: User Name Is Different In The ‘User Profile’ Page And ‘Role’ Page for Same User ID (Doc ID 2656253.1)

Last updated on APRIL 06, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

For the same user id, Name is different in the ‘User Profile’ page and ‘Role’ Page.

Replication Steps:
-------------------

1. Navigate to Main Menu > Peopletools > Security > User Profile
2. Search for any delivered user lets say : 'GLS1'
3. Under Description, it shows name as 'Miller, Lee'
4. Click on Roles Tab, and select any Role, let say 'Dataset Administrator,
5. Click on view definitions, and Navigate to Members Tab
6. GLS1 user have name here showing as 'John Bendetto.

Cause

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In this Document
Symptoms
Cause
Solution
References


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