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E-FLUID UI: Homepage Fluid Navigation Collection Tiles Issue When Accessed Fluid Tiles In Multiple Tabs On IE Browser. (Doc ID 2656319.1)

Last updated on APRIL 06, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Enable default fluid navigation collection tiles on homepage and set each tile to open in new window

With this, when an user clicks tiles one-by-one, it opens up in New Window just fine till 4 browser tabs on IE browser.

When 5th tile is clicked it opens a new tab but Navigation Collection section throws error "Please wait for the initialization to finish" with processing symbol and page never loads

However when we close one of the 4 earlier opened tabs, 5th tab automatically shows up Navigation Collections

 

Steps:

The issue can be reproduced at will with the following steps:
1. Login to PIA in Fluid Mode
2. Enable 6 default tiles on homepage and set each tile open in new window.
3. Open each tile one-by-one in New window, 4 tiles will open in new tabs without any issue
4. When 5th tile clicked it opens in a new tab but navcollection throws an error " Please wait for the initialization to finish"


Due to this issue, users facing Slow performance/freezing/spinning while loading fluid pages in multiple tabs on same browser session.
.

Cause

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In this Document
Symptoms
Cause
Solution
References


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