E-FLUID UI: Homepage Fluid Navigation Collection Tiles Issue When Accessed Fluid Tiles In Multiple Tabs On IE Browser. (Doc ID 2656319.1)

Last updated on APRIL 06, 2020

Applies to:

Symptoms

Enable default fluid navigation collection tiles on homepage and set each tile to open in new window

With this, when an user clicks tiles one-by-one, it opens up in New Window just fine till 4 browser tabs on IE browser.

When 5th tile is clicked it opens a new tab but Navigation Collection section throws error "Please wait for the initialization to finish" with processing symbol and page never loads

However when we close one of the 4 earlier opened tabs, 5th tab automatically shows up Navigation Collections

Steps:

The issue can be reproduced at will with the following steps:
1. Login to PIA in Fluid Mode
2. Enable 6 default tiles on homepage and set each tile open in new window.
3. Open each tile one-by-one in New window, 4 tiles will open in new tabs without any issue
4. When 5th tile clicked it opens in a new tab but navcollection throws an error " Please wait for the initialization to finish"


Due to this issue, users facing Slow performance/freezing/spinning while loading fluid pages in multiple tabs on same browser session.
.

Cause

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