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Fluid Class Enrollment SQL Exec Error -PTAI_ACTION_ITEMS (Doc ID 2656359.1)

Last updated on DECEMBER 10, 2021

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms



When attempting to enroll in Fluid Enrollment using Search and Enroll,the following error occurs.

ERROR
-----------------------
SQL error in Exec
PTAI_ACTION_ITEMS.ActionItem.OnExecute Name:deleteDependents PCPC63813 Statement 1123
Called From... ... SSR_MANAGE_CLASSES.C (see attached doc for screen pic of error) and also error from app server log file


The issue can be reproduced at will with the following steps:
1. Have multiple student log in and try to enroll using Fluid Class Search and Enroll
2. Note that there is a deadlock occurring.




Cause

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In this Document
Symptoms
Cause
Solution
References


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