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Newly Added PO Dispatch Run Control for Dispatch Method 'EDX' Appears to Run Forever Whereas Existing Scheduled Run Control Runs Quickly to Success (Doc ID 2656585.1)

Last updated on APRIL 13, 2020

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

On 9.2.21

The scheduled run control for PO Dispatch for method EDX to the site's direct connect supplier works fine and runs once per day in mid-afternoon.

However when the business user creates a new run control and tries to run the process with the new run control, the process appears to run forever so site is having to cancel the process sometimes after waiting more than 45 minutes.

Steps to replicate using user-created run control:
1. Create a Purchase Order with dispatch method EDX
2. Navigate to Purchasing > Purchase Orders > Dispatch POs, create a run control with Business Unit and PO ID
3. Click Run
4. Select the PODISP process to run

Solution

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In this Document
Goal
Solution


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