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Request Advisement Report 'Return to Search' Results Incorrect After Campus Solutions 9.2 PUM Image 14 (Doc ID 2656882.1)

Last updated on APRIL 13, 2020

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Starting with CS 9.2 PUM Image 14, when viewing a record on the Request Advisement Report component, using the 'Return to Search' button does not work to reproduce the original search results. After removing the Report Type and Report Date values, the search still shows just the same single row for the previously populated Type and Date; or in some cases it shows many duplicate values for the same row.

The issue can be reproduced with the following steps:

  1. Navigate to Request Advisement Report for a student with multiple Report Types.
  2. Select one of the returned records.
  3. Click 'Return to Search'. The results at this point with only one row returned will be correct.
  4. Delete the Report Type and Report Date values that defaulted in.
  5. Re-click Search button.

Cause

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In this Document
Symptoms
Cause
Solution
References


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