Cancelling The Benefits Document Upload Window Causes a Blank Page
(Doc ID 2657355.1)
Last updated on MAY 29, 2020
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
A blank page appears after cancelling the popup window for the Document Upload page. Navigation: Benefits > Review Employee Benefits > Document Upload.
STEPS
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The issue can be reproduced at will with the following steps:
Step 1: Login in as a Benefits Administrator and go to Benefits > Review Employee Benefits > Document Upload.
Step 2: Click Search.
Step 3: Click on an Employee, the window for viewing attachments appears.
Step 4: Click on Cancel, the ‘x’ on the top right of the window.
A blank screen appears.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |