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EAM9.2:Physical Inventory (PI) Scanning Shows Asset as Previously Scanned When the Last PI Cycle is Closed Out and a New PI Cycle is Starting. (Doc ID 2657394.1)

Last updated on JULY 28, 2020

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When the Physical Inventory cycle is closed out and a new PI cycle is starting, Asset still shows as previously scanned when it has not been re-scanned yet.
This is working as expected when accessed thru Asset Tracking > Physical Inventory tile.  However, with using Find Asset and entering the Unit and Asset ID, Asset still shows as scanned.


Steps to replicate:
 1.  Find Asset Tracking and click Physical Inventory tile.    
 2.  Enter a PI ID and click Done.    
 3.  From the list at the left, enter its Scan Tag value and then, hit <Enter> key to scan the item.    
      Note that the item is now marked as scanned.    
 4.  Now, Find Asset for this Asset, then click Search.    
      Asset showed up, marked as scanned.    
      * Another way is to use Find Asset, find another asset and do a manual scan by clicking Confirm Manual Scan.
         Note that the 2nd asset gets scanned with Scan Type = Manual.    
 5.  Navigate to Asset Management > Physical Inventory > Load/Match/Reconcile PI Info.    
     - Run AM_PIJOB process for Step 2 (Generate Results).    
     - Run AM_PIJOB process for Step 3 (Generate Transactions).    
 6.  Check PS_INTFC_PHY_A record for the INTFC_ID generated.    
 7.  Run Load into AM (AMIF1000).    
 8.  Review Transactions.  Scanned asset has been loaded (Load Status = Loaded).    
 9.  Now, run AM_PIJOB process for Step 4 (Delete Data).    
10.  Navigate to Asset Tracking > Physical Inventory tile.  There’s ‘No Rows Found’.    
11.  Navigate to Load/Match/Reconcile PI Info page again to start a new Scan Scope for the same PI ID.    
12.  Navigate to Asset Tracking > Physical Inventory tile.    
13.  Enter the PI ID again.    
      Note that both Asset has been marked as un-scanned again.    
      However, with using Find Asset and entering the Unit and Asset ID both Assets show as still scanned.

See replication here.

Cause

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In this Document
Symptoms
Cause
Solution
References


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