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EES: Self-Service Invoicing Defaults To Wrong Address Seq Number When The Supplier Is Being Defaulted And Not Changed In Fluid (Doc ID 2657782.1)

Last updated on APRIL 17, 2020

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE:

Self-Service Invoice is created with the wrong Invoicing Address and Remitting Address when the Supplier used is the default supplier


STEPS:

1. Navigate to eSettlements > Supplier Information > Review Supplier Details> Create a New Supplier
2. Register Supplier ID = USA0000011 as an eSettlements Supplier
3 On the Address page, add a 2nd Address
4. On the Locations page, add a 2nd Location
a. Under Location Details, Invoicing Address and Remitting Address is associated to 2nd Address
5. On the Supplier > Location page for the 2nd Location, select Payables hyperlink
a. On the Payables Options page, Address = 2 for both Invoicing and Remitting
6. Agreement is created for Buyer = US001 / Supplier = USA0000012 / Location = LOC2
7. Navigate to eSettlements > Supplier Information > Review User Profiles
8. For User ID = JSCOTT, under Accessible Suppliers, only have 1 Supplier specified -- Contra Costa Communications (USA0000012)
9. Navigate to Main Menu > SuppliersSupplier InformationAdd/UpdateSupplier User - Make sure that the Default Supplier in eS checkbox is checked for Supplier USA0000011.
10. Create a Purchase order
11. Log into the Supplier Portal with User ID = JSCOTT
12. Create a Self-Service Invoice - Supplier USA0000011 will be defaulted
13. Enter Invoice id and click next
14. Click Copy Purchase order and click next
15. Click Submit
12. Using SQL, check the VCHR_HDR_QV for the Voucher associated to the Invoice created in Step 12
13. ADDRESS_SEQ_NUM and REMIT_ADDR_SEQ_NUM = 1

NOTE: In the Steps above, User Details/Company Name/Address/Email/Telephone Number represent a fictitious sample (based upon made-up data used in the Oracle Demo Vision instance). Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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