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Getting Error Message: "Attachment Failed to download. (18036,10014) File not found (18036,10012)" When Downloading Event Attachment While having File Attachment Sub-Directories defined For Strategic Sourcing (Doc ID 2658902.1)

Last updated on OCTOBER 06, 2020

Applies to:

PeopleSoft Enterprise SCM Strategic Sourcing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When setting up the file attachment for the Strategic Sourcing to include sub- directories, then copying a requisition with attachment to a new event, getting error message when reviewing that attachment. This is only happening when coping a new requisition with attachment to the event and not happening when creating a normal event with attachment.

 



The issue can be reproduced at will with the following steps:

  1. Go to Setup Financial/Supply chain > Common definitions > File Attachments > Administer File Attachment and add sub-Directories for the strategic sourcing module.
  2. Create a new requisition with line attachment.
  3. Copy that Requisition to an event.
  4. Go to Event comments and attachment and try to download this file copied from the requisition to the event.
  5. Getting error message.



Cause

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In this Document
Symptoms
Cause
Solution
References


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