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Unable to Use Charge Reversal on a Term Fee With GST and Waiver for Fee and GST (Doc ID 2659405.1)

Last updated on APRIL 15, 2020

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

A charge on a student account cannot be reversed.  The charge was calculated and posted by Tuition Calculation.  There is GST (Goods and Services Tax) charges on the term fee.  A waiver code is applied to the term fee charge and the GST.

The Charge Reversal process seems to complete without error, and the charge remains on the account.

The charge and GST have posted to the same Account Number.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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