My Oracle Support Banner

AP: Constant Value "Available Date Range from 01/26/2017 to 07/25/2017" Is Populating for Date Range in Invoice Life Cycle Page: My Preferences > Payables > Invoice Creation Cycle Time (Doc ID 2659647.1)

Last updated on APRIL 16, 2020

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Constant value is populating for date range in Invoice Life cycle page and and an error is throwing when populating "From date" and "To date" fields in the page.

Steps:

  1. Login into PIA.
  2. Click on Fluid Home.
  3. Navigate to My Preferences.
  4. Select Payables.
  5. Click on "Invoice Creation Cycle Time". It  can be seen a constant text below to the to date as "Available Date Range from 01/26/2017 to 07/25/2017".
  6. When trying to populate "From date" and "To date" fields in Preferences> Payables >Invoice Creation Cycle Time, below message is thrown:
    "
    The From and To dates being used for this metric do not fall within the available date range of data.  Please contact your Operational Efficiency administrator so that data can be refreshed with current data.
    "


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.