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E-PPR/E-IB: Application Server Crashes when Processing Synchronous Message - psbufapi!?AddRec@CPSScroll (Doc ID 2661189.1)

Last updated on APRIL 20, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

Issue reported on 8.57.09.

Application server crashes when user selects an option that involves synchronous messaging.

The issue can be reproduced at will with the following steps:
1. In Portal, user performs an action that triggers a synchronous message between Portal iHub and CRM.
2. CRM processes the message and a response is sent to Portal iHub.
3. While trying to process the response, the application server in Portal iHub crashes.

Stack trace shows the crash happens at psbufapi!?AddRec@CPSScroll@@UEAAXPEAVCPSRec@@@Z+0x58.

Changes

Upgrade from 8.54.34 to 8.57.09. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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