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E-FTP: ‘psfiletransfer’ Handler Servlet Causing HTTP Error 401 While Trying to Upload a File (Doc ID 2662249.1)

Last updated on APRIL 22, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.


HTTP/HTTPS File Attachment upload functionality fails and getting the "401 Unauthorized" error message in Filetransfer log after bouncing the dedicated PS File Attachment Web server. This Web server has been configured to store only the Files and none of the end users are accessing the Peoplesoft application using this server URL.

This issue can be replicated using below steps:

  1. Bounce the dedicated File Attachment PIA Web server.
  2. Login to normal PIA instance.
  3. Perform HTTP/HTTPS file Attachment using Peopletool Test utility page.
  4. File Upload fails and error reported in the log files.

Below are the error messages reported in various log files.

File Transfer log:




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