On Plan Type Page Accessed from Tile on Fluid Benefit Summary Page, Latest Deductions Include Both Current Deduction on Active Employee Record and the Last Deduction Taken on Different Employee Record in the Past
(Doc ID 2662716.1)
Last updated on JUNE 08, 2023
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When a tile for a specific Plan Type is accessed from the Fluid Benefits Summary, the Employee Contribution is showing not just the most current deduction on the current Benefit Plan on the current Employee Record but also the most current deduction, no matter how old, on the Benefit Plan on another Employee Record that is now terminated.
Steps to reproduce the issue:
1. Navigate to Employee Self Service homepage.
2. Select the Benefit Details tile.
3. Select the Benefit Summary tile.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |