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No Signing Details Are Shown When You Click the Get E-Signature Button A Second Time (Doc ID 2663118.1)

Last updated on APRIL 24, 2020

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

No signing details are shown when the user click the Get e-Signature button a second time

The issue can be reproduced at will with the following steps:
1. Navigate : Supplier Contracts > Create Contracts and Documents > Document Management
Open an Existing Contract Document
2. Click Get e-Signature status (Signing Details are displayed)
3. Click Get e-Signature status again
Issue :
Signing Details are not displayed

Note : The customer configured Adobe Esign system on the Configure OAuth page

Changes

 Not Applicable

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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