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EAP 9.2: Voucher Fluid Approvals in DB2 z/OS Platform Throws Error when Trying to Open Files, Attachment not Found in Server (Doc ID 2664146.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When a User tries to download an existing attachment file from a submitted Voucher transaction via the Fluid Approval pages, by clicking on the View Attachments button on the Voucher Summary page, the system throws an Error Message stating that the file cannot be found.

REPLICATION STEPS:

   1.- Log into the FSCM Online Application as an Expenses Approver User
   2.- Navigate to: Employee Self-Service Fluid Homepage > Approvals Tile
   3.- Select one of the submitted Voucher within the Pending Approvals list
   4.- Click on the 'View Attachments' button within the 'More Information' section of the Voucher Summary main page
   5.- The Attachments page gets displayed, and lists at least one existing attachment file
   6.- Click on the available link of the listed attachment
   7.- The system throws an Error Message

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ERROR MESSAGE:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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