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E-PORTAL: Peoplesoft Homepage not Loading and Throwing Error "getClassicHomepageUrl is not a method of class PTBR_BRANDING:Themes:ThemeAssignment" (Doc ID 2665020.1)

Last updated on APRIL 30, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

When attempting to login PIA, the following error occurs.

ERROR
-----------------------
nPcmReturn=8: alert('PeopleCode compile error (getClassicHomepageUrl is not a method of class PTBR_BRANDING:Themes:ThemeAssignment. (2,52) ^ PPT) for prog
ram FUNCLIB_PTBR.FUNCLIB.FieldFormula. (2,405)\n\nA PeopleCode program for the specified reference failed to compile correctly for the indicated reason. \n\nIn Applic
ation Designer, open the referenced program and examine the PeopleCode to locate the cause of the error.');Cannot load PeopleCode for FUNCLIB_PTBR.FUNCLIB-FieldFormula.
 (2,128) WEBLIB_PTBR.ISCRIPT1.FieldFormula Name:IScript_StartPage PCPC:6843 Statement:127
PSAPPSRV.60838 [2020-04-21T12:40:41.897] - - - (2) (PerfMon Agent) Failed to deserialize GetAgentIDResponse.
PSAPPSRV.60903 [2020-04-21T12:40:47.121] - - - (2) (PerfMon Agent) Failed to deserialize GetAgentIDResponse.



The issue reproduced with below steps:

1. Refreshed of Peoplesoft instance
2. Tried login to PIA
3. Error occurred

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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