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SFP: Email Notifications for ISIR Comment Codes Requiring Action (Doc ID 2665415.1)

Last updated on APRIL 30, 2020

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

E-mail notifications for students in the Student Financial Planning (SFP) system are sent via the Notification framework in Peoplesoft Campus Solutions. This process works well, with provided codes, in many situations such as for requested documents (DREQ), rejected documents (DREJ), entrance counseling (EC), Master Promissory note (MPN), etc. 

However, there has not been a way to send any such notifications for ISIR comment codes that require student action, but not a specific document. As an example, Comment Code 108 indicates a missing parent signature. This information displays to the student under the Notifications tab saying followup to the FAFSA is required. But there is no message sent to Campus Solutions to trigger an email to these students.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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