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Change of Savings Plan Contribution on Plan Page Accessed from Fluid Benefit Summary Changes Existing Record instead of Inserting a New Row (Doc ID 2667420.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employees can change their contributions to Savings Plans at any time (that is, no Benefits Administration Event is needed). However, when this is done on the Benefit Plan page accessed from the Fluid Benefit Summary, no new enrollment record is inserted with the new contribution level. Instead, the system corrects the existing record by changing the contribution level on it.


Steps to reproduce the issue:

     1. Navigate to Employee Self Service > Benefit Details tile > Benefits Summary tile, Savings Plans card.
     2. Select the Update Contributions button.
     3. Change the contribution level.
     4. Select the Save button.
     5. Check the Savings Plan enrollment record.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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